TrioTimber Innovations and Construction Inc Protecting Your Privacy with Transparency
At TrioTimber, we understand the importance of trust when it comes to handling your personal information. That’s why we’re committed to transparency and responsible data practices. This Privacy Policy explains how we collect, use, and safeguard your information whenever you interact with our website, request our services, or share details about your projects. By taking a moment to review this policy, you’ll gain a clear understanding of our commitment to your privacy and data security.
Effective Date: February 13, 2024
INTRODUCTION
This Privacy Policy describes how TrioTimber Innovations and Construction Inc (“TrioTimber”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website (“Site”) or services (“Services”).
YOUR PERSONAL INFORMATION
TrioTimber is the sole owner of the information collected on this Site. We will not sell or lease your information, nor will we share it in ways different from what is disclosed in this policy.
INFORMATION WE COLLECT
Personal Information: When you contact us through forms, request a quote, or interact with our Site, we may collect the following personal information:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Project details (if applicable)
- Optional: Project construction or drawing files (shared at your discretion)
- Website Usage Information: We automatically collect information about your use of our Site, such as your IP address, browser type, operating system, pages accessed, and browsing activity.
HOW WE USE YOUR INFORMATION
We use the information you share with us to:
- To provide you with information and services you request, such as product brochures, quotes, or project consultations.
- To respond to your inquiries and provide customer support.
- To send you marketing-related emails and messages about our products and services, but ONLY with your consent. You can unsubscribe from these communications at any time by clicking the unsubscribe link in the emails or by contacting us.
- To improve our Site and Services.
- To analyze user demographics and segmentation to inform our marketing strategies.
- To comply with legal and regulatory requirements.
SHARING YOUR INFORMATION
We may share your personal information with third-party service providers who help us operate our Site and Services, such as web hosting providers and marketing automation platforms. However, we will only share your information with these providers to the extent necessary to perform their services and we will require them to protect your information with appropriate safeguards.
LEGAL DISCLAIMER
We may disclose information when required by law or in good faith belief to:
- Comply with legal obligations (court orders, subpoenas)
- Protect the rights, property, or safety of ourselves, our customers, or others
- Prevent or investigate fraud or illegal activities
YOUR CHOICES
You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us. Please contact us at [email address] to exercise any of these rights.
You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling certain cookies may affect your ability to use some features of our Site.
DATA SECURITY
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic transmission is completely secure, so we cannot guarantee the absolute security of your information.
CHILDREN’S PRIVACY
Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at [email address].
COOKIES AND IP ADDRESSES
TrioTimber is committed to user privacy. We use your IP address and cookies for the following purposes:
- Website Administration: Diagnosing server issues and optimizing Site performance.
- Personalization: Enhancing your experience with relevant content and features.
- Analytics: Understanding website usage patterns and user demographics (anonymously).
- You can manage your cookie preferences through your browser settings.
EXTERNAL LINKS
This Site may contain links to external websites. TrioTimber is not responsible for the privacy practices or content of these sites.
CONTACT AND REQUEST INFORMATION
Our Site offers forms for requesting information, quotes, or services. We collect your contact details only to:
- Communicate relevant information and offers
- Respond to your inquiries
- Provide quotes and project consultations
- We treat this information with confidentiality and use it only for TrioTimber purposes.
CHANGES TO THIS POLICY
This policy may be updated from time to time. Check our Site for the latest version.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at info@triotimber.com